Cancellation & Refund Policy
Please find below the cancellation, rescheduling and validity conditions applicable to courses purchased through the Berlitz online shop.
| In-person private lessons | Online private lessons | Open Groups | Self-study | |
|---|---|---|---|---|
| Cancellation & rescheduling | Cancellation & rescheduling: In-person private lessons can be cancelled or rescheduled by email up to 2 working days in advance, before 14:00. Later requests will be charged as scheduled. | Rescheduling: Unlimited, up to 24 hours before your session starts. | Cancellation: At least 3 working days before the course starts. | — |
| Validity | License period: 12 months from the date you receive your login details. | License period: 12 months from the date you receive your login details. | Course duration | License period: Your license starts when you receive your login details and remains valid for the period you purchased. |
